Bill deposit paliwanag.

UPDATE SA ₱19,965 MERALCO BILL KO! ⚡😤

kahit ₱10,330 lang ang actual electricity consumption ko? Well, here’s what happened. And I hope this serves as awareness sa ibang consumers.

Apparently, yung ₱9,634.91 na “OTHER CHARGES” ay BILL DEPOSIT na sinisingil ulit ni Meralco.

Last May 2026, Meralco automatically credited ₱4,593.50 sa bill namin because of our good payment history. HINDI KO HININGI ANG REFUND NA YUN.

Then October came, biglang halos ₱10K ang additional deposit dahil allegedly LATE DAW AKO MAGBAYAD.

So I investigated.

According to Meralco, late raw ang March, July, August, and September payments ko.

BUT I KEPT MY RECEIPTS! 🧾

✅ March – Paid March 19, due March 21

✅ July – Paid July 18, due July 22

✅ August – Paid August 17, due August 19

✅ September – Paid September 16, due September 23

ALL payments were successfully processed by PSBank BEFORE their due dates!

When I showed Meralco my bank receipts, their representative suggested na baka dahil sa BANK POSTING DELAYS.

So here’s my question: Kung nagbayad ako before the due date through a bank payment channel (na accredited naman din nila kaya nga we can pay bill using our bank app, bakit ako mako-consider na late dahil sa processing or posting delay na wala na sa control ko? Trabaho ko magbayad on time which reflects in my actual payment receipts 

I understand na may regulations regarding bill deposits. But shouldn’t consumers be entitled to a proper explanation and verification before being required to pay nearly DOUBLE their normal bill?

HINDI PO ITO TUNGKOL SA PAG-IWAS SA RESPONSIBILIDAD NA MAGBAYAD.

In fact, I already paid my regular October electricity charges BEFORE the due date, and Meralco confirmed that my payment was posted.

Ang kino-contest ko ay yung additional ₱9,634.91 na deposit.

I filed a formal complaint with Meralco, submitted my bank receipts and billing statements, and requested a proper investigation. I have also sought Energy Regulatory Commission intervention.

As of now, UNDER INVESTIGATION pa ang complaint ko. Wala pang final decision kung ika-cancel nila ang deposit.

I’m sharing this because I want other consumers to know: HUWAG BASTA BAYAD NANG BAYAD KAPAG MAY CHARGES NA HINDI MALINAW.

Check your bill. Keep your receipts. Compare your transaction date versus posting date. Ask for a detailed explanation. And if something doesn’t add up, exercise your right to question and dispute it.

Hindi porke nasa bill, bawal nang kuwestiyunin.

We work hard for our money. We deserve accurate billing, transparency, and fair treatment.

I’ll update everyone once Meralco responds to the formal investigation.

#MeralcoBill #ConsumerAwareness #KnowYourRights #BillDeposit #ERC